We offer FREE local shipment on all orders over S$50. If the amount of your purchase is under the amount of S$50, a flat rate courier fee of S$4.70 is applicable. You will be able to track your delivery with us email@example.com or with your unique tracking code @ http://www.singpost.com/index.php This delivery fee information will be added to your order and shipping details during the purchasing process. Alternatively, you may simply call to make an appointment to have our order picked up from our showroom/office.
General Delivery Time
For an order made before 5pm, we will deliver your purchase within 3 business days. Delivery will be made by our appointed courier services company between Monday – Friday, from 9am to 6pm. Your order will be delivered to the delivery address you provide during the checkout process.
Return and Refund Policy
We want your experience with us to be a pleasant and memorable one. However, if for any reason you are not completely satisfied with your order, we will gladly offer a refund, exchange or replacement on all products returned to us within 14 days of your receipt of them, provided they are in their original, unopened and unused condition.
All returned products will be examined upon receipt as we are unable to offer refunds, replacements or exchanges on any opened or used products for hygiene reasons. We will process your return as quickly as possible and will notify you once your refund, replacement or exchange has been processed. For all returns please send the package to this address:
71 Tiong Bahru Road
Please note that we will process your refund payment as soon as possible via the original payment method, no later than 30 working days after we have received the returned items. However, we will not be responsible for packages that fail to reach us and we advise you to obtain a certificate of posting as a proof when returning your items.
Kindly that note that this return policy does not apply to items which have been stated as non-exchangeable and non-refundable on firstname.lastname@example.org